Continuing Education Transfers

Please Note: the Continuing Education transfer policy has been updated as of December 22, 2016

To maintain program integrity and to ensure we have the right resources matched to student needs, the Department of Continuing Education has a strict policy on refunds for in-person and online courses.

Transfers from Continuing Education Courses

Transfers between courses or sections of the same course can only be requested once per student and can only be requested before the start of the course.  A completed and signed Transfer Request Form must be submitted to Student Enrolment for all transfers. Once a transfer is processed, a student may not subsequently withdrawal from the new course or section and be issued a refund. Transfers are subject to the charges detailed in the table below. Extenuating circumstances will be reviewed on a case by case basis.

Delivery Method Time of Withdrawal/Transfer Fee Refund Transfer allowed? Extension Permitted?
In-person
Seminars/Workshops^
From registration to two weeks before start date Refund minus $75
Yes with payment of $75 service charge
No
In-person Seminars/Workshops^ Up to 4 days before the course start date No refund – except under extenuating circumstances and signed request is accompanied by appropriate supporting documentation.
Yes with payment of $75 service charge
No
In-person Seminars/Workshops^ Within 4 days of the course start date No refund
No
No
In-person Seminars/Workshops^ After the start date No refund
No
No
Online (continuous enrollment)# Before the start date Refund minus $75
No
NO – You have 365 days from course start date to complete the course
Online (continuous enrollment)# After the start date No refund
No
NO – You have 365 days from course start date to complete the course
Hybrid Workshops^ From start date of course to two weeks before selected workshop date No refund Yes – without penalty No
Hybrid Workshops^ Within 2 weeks of selected workshop date No refund Yes with payment of $75 service charge No
Hybrid Workshops^ No Show for selected workshop No refund
Yes with payment of $75 service charge
No
Online (fixed enrollment)^ From registration up to start date Refund minus $75
Yes with payment of $75 service charge
Yes for assignments.
No for the course.
Online (fixed enrollment)^ After the start date No refund
No
Yes for assignments.
No for the course.
Diabetes Program^ From registration to start date Refund minus $75
Yes with payment of $75 service charge
Yes for assignments.
No for the course or workshop.
Diabetes Program^ After the start date No refund
No
Yes for assignments.
No for the course or workshop.
Diabetes Program^
Workshops are mandatory.  The student must attend the workshop date associated with the enrolled cohort and cannot defer workshop attendance to another cohort.

 

^start date is considered to be the first scheduled date of course/seminar/workshop

# Start date is considered to be the day of online access to the course (i.e. when Michener sends login information via email)

PLEASE NOTE: If eligible for a refund, a $75 service charge will be applied.  For security reasons, the refund will be applied to the original method of payment.  We cannot apply the credit to a different account.  Refunds require a minimum of 2 – 3 weeks to be processed.

Postponement or Cancellation of Continuing Education Courses

The Michener Institute reserves the right to postpone or cancel courses. We will make every effort to notify participants by telephone and email, so please include both your home and business numbers as well as your email upon registration. Should we have to cancel a course, you will receive a refund of your tuition fees if eligible; any other expenses incurred are your responsibility.

Failures and Re-takes:

No refund will be given if a candidate is unsuccessful in the course. An unsuccessful candidate must register and pay full registration fee in order to re-take the course.