At The Michener Institute, we believe in promoting an inclusive environment and are committed to ensuring our programs, services and facilities are accessible.

As part of this commitment, we have established an Accessibility Committee to provide oversight and guidance in the implementation of accessibility initiatives and the fulfillment of all legislated accessibility requirements.  The committee includes representatives from all areas of the organization and has been trained on legislative and best practices in accessibility for educational institutions.

In 2005, the Government of Ontario introduced the Accessibility for Ontarians with Disabilities Act (AODA) to ensure all Ontarians have fair and equitable access to programs and services and to improve opportunities for persons with disabilities. The AODA covers the following areas:

The Customer Service Standard provides guidelines to accommodate the needs of persons with disabilities when accessing services or participating in programs. Michener requires all employees to complete training on the AODA Customer Service Standard.

Alternate Format Requests

Requests for copies of our print and website documents in alternate formats by contacting us through any one of the following methods:

Telephone: Human Resources at (416) 596-3101 ext. 3210.


In-person: Human Resources Department (11th Floor). Click here for a map to The Michener Institute.

Website: We strive to ensure that our website meets legislated WCAG 2 Level A web accessibility standards. Click here for tips on how you can further enhance the accessibility of our website.