Blackboard Learn 9.1 is the Internet platform The Michener Institute uses to host all of its distance education courses. This platform will allow you to access essential course documents, as well as the ability to communicate with your fellow students and instructor(s).
Blackboard Support Hours of Operation :
Monday to Friday 9:00am – 9:00pm
Weekends 9:00am – 5:00pm
Getting Help With Outlook e-mail and PowerCampus Self Serve:
Contact Help Desk on the next business day at 416-596-3101 x.3369 or via email email@example.com
- Your first and last name
- The course code for the course in which you are experiencing problems
- Your student ID number
- Your username on Blackboard
- Details of the problem you are experiencing, including: Any error messages and steps the support staff can take to re-create the problem
Note: Please be advised that Michener’s Blackboard Support is not a call centre and you may need to leave a message. Please be patient. Your call will be returned as soon as possible on the day it is received
Since Blackboard Learn 9.1 is an internet platform, you will need access to an internet connection and a web browser.
For a list of compatible browsers, please refer to the “Blackboard Learn 9.1 System Requirements” document in the Resources for Students and Instructors section. You can log into Michener’s Blackboard Learn 9.1 at: https://michener.blackboard.com
Adobe Acrobat Reader
Adobe Flash Player
Microsoft Windows Media Player
Microsoft Office 2010 Compatibility
Pack (for older versions of Word, Excel & PowerPoint)
VLC Player (free to download media player that can play several media types, recommended for Mac users for .wmv playback)
Listed in the table below is a selection of video tutorials and PDF documents available on Blackboard’s On Demand Tutorials for students and instructors. A complete listing of video tutorials for students and instructors is available at Blackboard’s On Demand Learning Centre (the first link is each column below). The streaming video tutorials are either linked from Blackboard’s YouTube Channel or in Flash Player format linked from Blackboard’s On Demand Learning Centre. See the Required Plugins section tor the plugins.
Managing your Blackboard Account:
Participating in Discussions:
Communicating in Blackboard: