Tuition Fee Refund Procedure

Tuition Fee Refund Procedure
Approval DateOctober 18, 2017
Effective DateOctober 18, 2017


The purpose of this procedure is to outline the process for obtaining a tuition fee refund.   The related Tuition Fee Refund Policy outlines the conditions and schedule for any refunds owed to students.


The following procedure applies to:

1. Current Students

If deemed eligible, as per the guidelines provided below, students may request refunds by contacting the Registrar’s Office and will receive refunds in the original form of payment.

NOTE: Requests for refunds by students who receive OSAP can expect all overpayments and refunds to be returned to the National Student Loan Service Centre (NSLSC).

2. Withdrawn Students

Students who wish to withdraw from their program of study must first complete an official withdrawal form/LOA form which can be found on the policy page of the website, under the Registrar’s Policies.

Refunds are issued to:

  • the National Student Loan Service Center for students who have received OSAP funding for that academic year;
  • the student, by cheque, if payments were received by cash, cheque or debit card;
  • directly to the credit card account originally used when tuition fee payment was paid;


  • a third party in a case of third party payment

Note: Please refer to Continuing Education Withdrawals, Transfers, Refunds and Appeals for the refund policy on courses offered by the Centre for Continuing Professional Education (CCPE) Division of The Michener Institute.

Please refer to the Tuition Fee Refund Policy for a complete refund schedule and the Withdrawal Policy for information on potential academic implications.

Associated Documentation

Revision History

Date Reviewer Change(s) Made
March 13, 2012 Date for Refund
March 24, 2014 Rewviewed - no changes required
June 15, 2017 Wendy Pais Document reviewed; no changes required
October 18, 2017 Grace Acosta Procedure for current students added noting funds will be returned to National Student Loans Service Centre for OSAP students and in the original payment method for non-OSAP students. These changes bring this procedure into alignment with the Master Student Financial Aid Agreement as noted in Michener’s 2017 OSAP Inspection Report.
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