Demo Specialist (Clinical Trainer)
Company
RamSoft Inc
With over 25 years of experience in web radiology, RamSoft is dedicated to delivering award-winning, fully customizable, feature-rich solutions for healthcare providers around the world. We are currently seeking a Demo Specialist/Clinical Trainer to join our team!As a demo specialist and clinical trainer, your facilitation begins with showcasing RamSoft to potential customers, as well as promoting users on product ownership and how to successfully utilize them in their day-to-day operations. You will be the first contact with potential customers in crafting winning product demonstrations and serve as a key clinical training specialist, who will play a vital part of our customer’s success! If this sounds like a fit, we want to hear from you!
Location
Toronto, ON, Canada
Duties
Lead the training of our product suite
Lead product demonstrations
Multi-task and communicate with customers across multiple platform applications
Work closely with product team to escalate and resolve any customer related issues
Interact with cross-functional staff, and mentoring staff as needed
Process requests for system enhancements or modifications of our evolving software
Design and maintain application documentation
Update and maintain an online training library
Possess excellent communication skills (both written and verbal)
Occasional travel (15% to 20%) domestically and internationally to conduct new customer training, attend industry trade shows or company events
Perform other related duties as assigned
Requirements
Diploma/degree in healthcare, radiology or related degree
Clinical experience as Radiographer, MR/CT Tech, etc.
2 plus years of experience in Healthcare with RIS/PACS/Enterprise VNA software expertise. PowerServer RIS/PACS experience is a bonus.
High degree of written and verbal communication skills
Previous product demonstration or training experience is required
Demonstrated ability to learn new software quickly
Excellent organizational, time management and interpersonal skills
Authorization to work in Canada
Eligibility to travel within Canada and internationally
Effective presentation and writing skills
Ability to work well with minimal supervision
Ability to learn quickly with desire to become a subject matter expert on RamSoft’s suite of products and partner products
Nice to Have:
Previous product demonstration experience in a healthcare environment or with a healthcare vendor
Previous RIS/PACS/VNA or EMR training experience in a healthcare environment or for a healthcare vendor
Excellent presentation and people skills
Adaptability and ability to work in challenging environments
Start Date
2023-05-02
Hours
Full-Time
Comments
This role is based at RamSoft’s office, located in downtown Toronto, and includes a hybrid work model of work from home and the office as needed. Occasional travel (15% - 20%) to client sites and events within Canada and the United States will be required.
Please apply through the job posting link below.
RamSoft Inc. offers a casual work environment, flexible work hours, and a competitive compensation and benefits package. RamSoft Inc. is an equal opportunity employer and committed to fostering an accessible and inclusive environment for employees and customers. If you require any accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let our HR department know and we will work with you to meet your needs.
Contact
Name
Jasmine Ferguson
Title
HR Manager
Address
20 Adelaide St E, Suite 1105, Toronto ON Canada
Job Posting Link
Display Date
2023-04-13
Expiry Date
2023-05-02
