Full time Integrated Manager, Laboratory – Histology/ Cytology


Grand River Hospital/St. Mary's General Hospital


Full time Integrated Manager, Laboratory – Histology/ Cytology PDF


Kitchener, ON


•Manage the team at GRH but will also support the Histology/Cytology needs at both Grand River Hospital and St. Mary’s General Hospital. The clerical team for both GRH & SMGH also report into this manager.
•Together with medical, technical and clerical resources co-ordinates, integrates and implements quality improvement activities within the Integrated Department of Laboratory Medicine.
•Participates in annual internal audits to ensure IQMH accreditation inspection preparedness
•Maintains expertise in all aspects of Histology/Cytology and works in partnership with the Medical Director and Chief of Pathology
•Participation in Joint Committees throughout both organizations
•Summarizes and reports QI activities and results within the department and to hospital committees as required.
•Conducts client satisfaction surveys as required by accreditation standards.
•Provide support for the preparation of work schedules and time records
•Liaise with vendors and representatives of commercial companies as well as the Department of Purchasing and Stores
•Quality Assurance and Risk Management analyses and reports, Quality Improvement projects
•Review, approve and as required, update procedures
•Review of routine maintenance of equipment maintenance, repair costs etc.
•Participation in preparation of Operating, Capital, Staffing and Support Budgets for the Pathology Dept.
•Escalates issues to the Integrated Administrative Director for support as required.
•Completes evaluation and performance standards on staff every 2 years.
•Responsible for hiring and coaching of employees
•Relationship building within the organizations to improve the lab deliverables


•MLT with current CMLTO registration, with a minimum 5 years of recent management experience with preference given to Histology/Cytology background
•Advanced Certification in Medical Laboratory Technology or university degree a definite asset
•Management training, certification and University business credentials a definite asset
•Successful track record and demonstrated strengths with managing technical operations
•Operating and Capital budget planning experience
•Experience with the management of a unionized team
•Experience, certification and knowledge of application of QI tools used for root cause analysis and Lean Six Sigma methodologies used for performance and efficiency improvements an asset
•Demonstrated knowledge of Regulatory Standards and Quality Programs such as IQMH, Accreditation Canada, CAP
•Experience with risk management strategies related to patient safety, healthy workplace, staff safety
•Strong interpersonal and communication skills needed to support and enhance interprofessional collaborations and promote quality of patient care.
•Creative problem solver with ability to handle complex issues
•Independent, assertive and results oriented individual
•Experience with training, coaching and mentoring staff
•Leads by example
•The desire to provide quality, patient-centered care
•Genuine intent to foster the long-term learning and development of others
•Ability to manage conflict and cultivate a respectful workplace


Monday-Friday 7.5 hours/day


Upon individual request, the hospital will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Should any applicant require accommodation through the application, interview or selection processes, please contact Human Resources or your Recruitment Specialist for assistance.

Grand River Hospital is committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Grand River Hospital requires all new hires to submit a valid Criminal Record Check that may include a Vulnerable Sector Screen prior to start date.



Mary Costantino


Quality Systems Specialist





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