Genetics Technical Quality Specialist



At LifeLabs, we are focused on our vision of building a healthier Canada! We are the largest community diagnostics laboratory in Canada with over 350 collection centres, 16 laboratories and service over 20 million patients each year. Caring, Agile, Customer Driven, One Team - We live our values every day in what we do to help our patients and healthcare providers. With over 5,700 employees, we all make a difference and that’s why our people are so important to us. This is an exciting time to join our LifeLabs team, grow your career with us and support numerous business initiatives, innovations, best practice and business development opportunities.




As the Genetics Technical Quality Specialist you will provide medical laboratory leadership, technical expertise and quality management consultation. The Genetics Technical Quality Specialist is responsible for ensuring processes and procedures remain current and compliant with scientific advancements, technical developments and regulatory requirements in our Genetics labs in Ontario and British Columbia.

This is a full time permanent role, located at 100 International Boulevard, Toronto.


•Provide troubleshooting, technical and quality assurance/quality systems support for methodologies, equipment and supplies currently in use
•Ensure policies, processes, procedures and forms remain current with applicable regulations, legislation and best practice
•Prepare and implement evaluation and validation protocols for new technologies, equipment, software, supplies and procedures
•Participate in the development of indicators, targeted audits, and the evaluation of non-conformances - including development of reports, action plans and other Quality Improvement (QI) activities.
•Review and evaluate data from discipline specific Quality Control (QC) and proficiency surveys and competency programs
•Provide support to Medical/Scientific, Supply Chain Management, Business Development, Specialty Services, IT, Operations Support, Education and Training, Billing and other support departments as required
•Liaise with external stakeholders
•Observes and executes all safety and security policies and regulations
•Other duties as required



•College Diploma in Medical Laboratory Technology or equivalent education and experience
•Current registration with College of Medical Laboratory Technologists of Ontario (CMLTO)
• Minimum of five years’ Genetics Laboratory experience
•Strong Technical and Quality Systems knowledge and understanding, to provide discipline specific, expert technical and scientific support to all customers, internal and external
•Proven ability to facilitate processes used to design, develop, validate, implement, monitor, control and continuously improve, a Quality Management System within a regulated environment.
• A clear understanding of regulatory enforcement procedures and the business impact of failing to meet external regulatory requirements.
•Strong facilitation skills necessary to lead discipline specific teams, and other quality improvement initiatives.
•The ability to use risk management analysis to assess the regulatory and business impact of prioritizing goals
•Excellent verbal and written communication skills
•Technical writing skills to create, review and maintain documentation
•Strong organizational, change and project management skills to ensure that deliverables are achieved on schedule in a controlled manner

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Chantelle May

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Chantelle May


Talent Acquisition Specialist


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