Manager, Systemic Therapy and Clinical Operations



London Regional Cancer Program (LRCP), Cancer Care Services


London, Ontario


Job Summary

Reporting to the Director, Cancer Services, the Manager, Systemic Therapy and Clinical Operations provides patient-centered leadership and direction in the operation of the following areas:

Chemotherapy and related drug therapies provided on an ambulatory and inpatient basis to cancer patients
Systemic Therapy Suite
Ambulatory Cancer Clinics, including the Oncology-Medical Day Care Unit, Patient Review, Baines Research Centre outpatient clinics
Bone Marrow Transplant Program operations
New cancer patient intake/scheduling
Adult Oncology Unit, a 45-bed oncology inpatient unit providing care for patients undergoing hematologic, medical and radiation interventions
Leading a team of three Coordinators, the Manager is responsible to ensure staff and other resources are working effectively and efficiently towards achieving the established goals and objectives for service planning, delivery, evaluation and continuous improvement. Through the management of Cancer Services’ ambulatory clinics, systemic therapy, and inpatient services, the Manager has a significant impact on the care of cancer patients and families. As an academic cancer centre, the Manager works closely with other leaders (medical and administrative) in fulfilling Cancer Services’ mission to advance cancer care, patient safety, education, and translational research. Through affiliation with Cancer Care Ontario (CCO), the Manager interacts with peers at the other regional cancer centres across Ontario, providing opportunities to share and learn from other cancer centres.

As a member of the Cancer Care management team, the Manager works closely with the other LRCP administrative and clinical leaders to ensure coordinated delivery of care to all cancer patients. In addition, the Manager works closely with leaders in Oncology Pharmacy, Oncology Patient Records, Pathology and Laboratory Medicine (PaLM), Diagnostic Imaging, and other support functions to ensure seamless operation of clinics, systemic therapy and inpatient services.


- Successful completion of a recognized Bachelors of Science in Nursing (BScN) Degree with consideration given to a Bachelor's Degree in another health sciences discipline with combined experience in providing cancer care; completion of a Master's Degree an asset
- Minimum of five (5) years of experience in progressively more responsible leadership roles in a healthcare environment (academic acute care hospital preferred); experience as a Coordinator or Manager responsible for an inpatient unit or ambulatory care an asset
- Proficient with computer systems such as email, MS Word, MS Excel and MS PowerPoint
- Demonstrated behaviours supporting our Core Values of Respect, Trust, and Collaboration
- Demonstrated knowledge of and commitment to patient and staff safety
- Demonstrated commitment to the development of professional practice, mentorship and life-long learning
- Demonstrated experience with the principles and practice of Shared Leadership
- Demonstrated ability to effectively and efficiently manage human and fiscal resources; knowledge of budgets and hospital operations preferred
- Strong participatory leadership, team building and highly developed organizational skills with a track record of achieving results by working effectively with clinical leaders, nursing and administrative staff
- Excellent interpersonal skills with the ability to build partnerships, generate consensus and motivate multidisciplinary teams
- Excellent and effective abilities in both oral and written communication skills, including strong negotiation and conflict resolution skills
- Highly developed and innovative critical thinking skills with the ability to conceptualize, analyze and problem solve in ambulatory and inpatient environments
- Demonstrated experience with organizational change and improvement initiatives
- Excellent decision-making, strategic planning experience and evaluation skills
- Demonstrated ability and willingness to develop leadership talent within their team through education, mentoring and leading by example
- Recognition, understanding and demonstrated Emotional Intelligence (EI), particularly emotional self-awareness, assertiveness, optimism, stress tolerance and empathy, in a variety of situations
- Ability to effectively work with diversity, appreciating that different opinions, backgrounds and characteristics can bring richness to the challenge at hand
- Demonstrated knowledge of the disciplines providing patient care as well as knowledge of ambulatory clinic and inpatient care operations; experience working with cancer patients an asset
- Demonstrated ability to attend work on a regular basis



Results Orientation
Holding Self and Others Accountable
Impact and Influence

Business Acumen
Strategic Orientation
Developing Others
Visionary Leadership
Quality, Safety and Service Orientation
Emotional Intelligence and Assertiveness


We foster a culture of patient and staff safety whereby all employees are guided by LHSC's Mission, Vision, Values and Code of Conduct. LHSC is committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC encourages applications from persons with disabilities and we are committed to providing accommodations upon request. If interested in this leadership opportunity, please apply online.

Submission Requirements (submit all requirements in one Word document)

Cover Letter and Resume
Written summary identifying how you demonstrate LHSC's Core Values (less than 150 words)

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. The successful candidate, as a condition of job offer, will be required to provide a satisfactory vulnerable sector police records check (original document) completed in the last 4 months.

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