Technical Supervisor, Clinical Pathology
University of Guelph
The University of Guelph (www.uoguelph.ca) is one of Canada’s leading research-intensive comprehensive institutions, with a record of outstanding scholarship in the arts, humanities, social sciences, life sciences, physical and engineering sciences, agriculture and veterinary sciences. This is your chance to join us in our endeavour to improve life.
Your key responsibilities as a Technical Supervisor, Clinical Pathology, will include:
• prioritizing and scheduling workload and resources;
• troubleshooting and resolving issues within the lab section;
• conducting regular lab section meetings;
• writing SOPs and work instructions;
• identifying training needs, scheduling training programs and ensuring adherence to all applicable SOPs and health & safety regulations;
• utilizing your technical expertise through the hands-on provision of a wide range of testing services; and
• monitoring QC and resolving issues brought forward through the non-conformance reporting process (CAPA), in order to support continuous improvement of client services.
To assume the role of Technical Supervisor, Clinical Pathology, you must have:
• A BSc in Biology and, preferably, a Medical Laboratory Technologist (MLT) designation or equivalent, plus some related experience, or an equivalent combination of education and experience;
• Proven leadership and supervisory skills (preferably within a unionized environment), with a demonstrated ability to motivate and guide teams in a high-volume laboratory with tight, client-driven deadlines;
• Ability to effectively troubleshoot and resolve issues;
• Excellent written and verbal communication skills;
• Strong conflict resolution and problem-solving skills;
• Excellent client service skills and experience managing a diverse group of internal and external clients;
• Thorough knowledge of laboratory quality systems (e.g., ISO 17025) and accreditation requirements, including: the American Association of Veterinary Laboratory Diagnosticians (AAVLD); the Standards Council of Canada (SCC); and the Canadian Association for Laboratory Accreditation (CALA);
• Superior administrative, organizational and supply management skills; and
• Familiarity with laboratory information systems and basic laboratory accounting.
• Rabies immunization is required.