Update on Cybersecurity Incident at Michener

On May 18, 2023, The Michener Institute determined that it was the target of a cyber security incident where student, staff and alumni data was exposed. We immediately initiated an investigation into this incident. As part of this investigation, we determined that confidential information was impacted, that may have included personal information such as banking details, social insurance number, home address, or corporate financial information.

The protection and safeguarding of our students, alumni and staff’s personal information at Michener is a responsibility that we take seriously. We want our students, staff and alumni to be aware of the situation as it progresses, including the steps we are taking to address this issue. We deeply regret this incident and are committed to ensuring that those who have been affected have the support they need.

This incident has triggered some immediate action steps at Michener to minimize the risk of similar future data incidents, including:

  • Notification to the Information & Privacy Commissioner of Ontario.
  • Notification to law enforcement of the incident.
  • Working with external experts to fully investigate the cause of the incident.

If you have any questions, or would like more information, please do not hesitate to contact us at 1-833-680-0574 or privacy2@michener.ca.

Should you have any concerns that you wish to discuss with the Information Privacy Commissioner of Ontario (“IPC”), you may do so by telephone at 416-326-3333 or by email at info@ipc.on.ca. Please note that individuals have a right to file a complaint with the IPC.

We apologize for the concern this incident has caused. We are committed to further improving our security in order to prevent this from happening again in the future and will continue to dedicate our efforts to resolving this issue. Thank you for your understanding, and please do not hesitate to contact our representatives if you have any questions or concerns.