Gain an understanding of digital health, compassion and the concept of digital compassion. Learners will reflect on their own experiences with digital compassion in their practice environment and recognize the relevance of digital compassion in their practice and organizational culture.

Module 1 Recordings

• Defining Digital Compassion (15:00 mins)
• Reflection Video (3:00 mins)

Module 1 Reflection Handout

• Defining Digital Compassion Handout

Discover how to comprehend various applications of technology in healthcare – including its role in patient care and workflow integration. Learners will explore issues related to health and structural inequities tied to digital health technologies and learn to identify when technology can either facilitate or hinder compassionate care delivery.

Module 2 Recordings

• Digital Readiness (19:00 mins)
• Implications of Technology in Care Delivery (17:30 mins)
• Digital Health Equity (26:30 mins)

Module 2 Reflection Handout

• Enhancing Care with Digital Literacy & Considering the Ethical Handout

Enhance your ability to communicate with patients and families in a digital context with compassion and respect. Learners will devise strategies to address digital fatigue, and other issues that may arise. They will also learn how to gather feedback on their compassionate care delivery and on the integration of digital health tools.

Module 3 Recordings

• Patient Preference and Co-design (11:00 mins)

Module 3 Case Reflection

• Co-design Reflection (2:00 mins)

Module 3 Reflection Handouts

• Fostering a Digital Therapeutic Relationship Through a Collaborative Environment & Feedback Handout
• Creating a Trusting & Collaborative Environment Handout

Gain an understanding of the implications of privacy and potential risks associated with virtual care, as well as how to secure communications and data. Learn how to assess the safety of a patient’s physical and emotional environment during virtual consultations and develop risk assessment plans to handle crises effectively.

Module 4 Recordings

• Patient Safety (Consent) (13:40 mins)
• Patient Safety: Crises Management (Emotional/Physical Well-being) (14:15 mins)
• Technology Safety (Privacy, Security, Confidentiality) (11:20 mins)

Module 4 Case Reflection

• Patient Safety Reflection Activity (2:00 mins)

Module 4 Reflection Handout

• Mitigating Risk and Safety Considerations in the Virtual Care Handout

Acquire the skills to collect user experience data and assess areas for improvement in their practice. Learners will discover how to identify relevant toolkits and checklists to evaluate the technology they use in their practice.

Module 5 Recordings

• Learning Plans (10:30 mins)
• Technology Evaluation (13:17 mins)
• Reflective Learning (19:30 mins)

Module 5 Reflection Handout

• Developing Your Learning Plans Handout