Managing Quality and Patient Safety in Healthcare (CMC130) is part of the Clinical Management Certificate Program. This course enables new clinical managers to understand quality control and patient safety in a healthcare setting.

Upon completion of this course, learners will be able to:

• Understand the role of quality in management
• Develop program / department measurement and tracking
• Use information to support effective decision making
• Integrate quality into operational improvement
• Integrate quality into and support a culture of patient safety