The Quality, Safety, and Ethical Leadership course equips current and aspiring healthcare leaders with the knowledge, skills, and ethical grounding needed to advance high-quality, safe, and equitable care. Drawing on real-world case studies, quality improvement (QI) tools, and ethical decision-making frameworks, learners will critically examine how quality, patient safety, and ethics are interdependent foundations of effective healthcare systems.

Through a combination of applied projects, reflective practice, and collaborative case analyses, learners will learn to design and evaluate QI initiatives, foster a culture of safety, and apply inclusive and transparent leadership practices in ethically complex situations. The course emphasizes systems thinking and the integration of human factors principles to prepare leaders to drive sustainable change.

This course is suitable for healthcare professionals, managers, and emerging leaders seeking to strengthen their capacity to lead with integrity, improve outcomes, and contribute to providing high-quality healthcare.

This is a required course for the Certificate in Clinical Leadership and Management program.

This course includes instructor-led interactive Zoom sessions once a week, and asynchronous online learning modules with all course material available on the MichBrite Learning Management System.

Upon successful completion of the course, the Learner will be able to:

• Critically analyze and articulate the interdependent relationship between quality, safety, and ethical principles as foundational elements of effective healthcare systems.
• Design quality improvement initiatives using evidence-based tools to measure, interpret, and improve healthcare outcomes.
• Demonstrate systems thinking by analyzing complex, dynamic healthcare environments and designing change initiatives that integrate human factors principles for safe, reliable, and sustainable impact.
• Foster a culture of safety by applying leadership practices that promote psychological safety, guide ethical decision-making, and model accountability.
• Apply inclusive and transparent leadership practices to align ethical values with resource allocation decisions, fostering trust, empathy, and moral responsibility in addressing diverse patient and community needs.