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Continuous Quality Improvement

The Michener Institute is committed to embedding evidence-based decision making and continuous quality improvement (CQI) in its educational programs and organizational operations. CQI involves the application of consistent evaluation with the intent of improving efficiency and effectiveness. It emphasizes incremental adjustments over big changes and requires a commitment to reflection.

Integrating CQI into standard organizational operations requires shifting cultural practices with respect to the use of data, moving from static reporting for accountability to more dynamic use of information for planning, quality improvement, and decision making at all levels.

3 Key Elements of CQI

  1. Monitor
  2. Reflect
  3. Improve

Our Approach

CQI involves asking ourselves a few key questions: “How are we doing?”, “Can we do it better?”, and “What changes do we need to make?”. As health professions are constantly evolving, our programs need to be able to continually monitor, reflect, and improve in order to anticipate and respond to change. In collaboration with the Centre for Program Review & Accreditation (CRPA) and the Centre for Learning, Innovation, and Simulation (CLIS), the Institutional Analysis & Evaluation (IAE) department at Michener is committed to helping staff, faculty, and students with their CQI endeavours. Through consultation, we can help to develop inquiries, plan our initiatives, and evaluate the results.

We Can Help!

For general inquiries or assistance, the Institutional Analysis & Evaluation Department can be contacted by emailing research@michener.ca