Continuous Quality Improvement

Continuous Quality Improvement (CQI) represents an ongoing effort to improve step by step. CQI involves the application of constant evaluation with the intent of improving efficiency, effectiveness, and flexibility. It emphasizes incremental, continuous steps rather than big changes and requires a commitment to reflection. Through CQI initiatives, organizations are able to identify, reduce, and eliminate the sub-optimal and find better alternatives.Elements of CQI

A Systematic Approach

Although we often strive for improvement, CQI requires a systematic approach which utilizes a quality improvement process for consistency.

One of the most attractive features of CQI is that it requires the involvement of all members of the institutional workforce. Michener staff, faculty, and students are continually encouraged to take ownership and seek ways of improving their performance as well as the products, services, and processes they provide. As outlined in the Integrated Academic Strategy (2010-2014), Michener’s quality strategy is aimed at building quality into everything that we do. Building on the strengths of our innovative curriculum and focusing on continuous improvement is an important step towards the advancement of Michener’s vision to be a center of excellence for the advancement of applied health science education as well as our strategic intent of Best Experience, Best Education for students. To that end, Michener utilizes the Excellence Canada Progressive Excellence Programme for continuous improvement.

The Applied Educational Research (AER) division at Michener is committed to helping staff, faculty, and students with their CQI endeavours. Through consultation, we can help individuals understand the systematic process, develop inquiry questions, plan out initiatives, and evaluate their results.

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We Can Help!
For general inquiries or assistance, the Research Department can be contacted by emailing

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