Centre for Institutional Analysis & Planning (CIAP)

What We Do

Reporting to the Associate Head of Student Affairs, the Centre for Institutional Analysis & Planning (CIAP) collects, analyzes, and interprets data to support internal stakeholders with planning, decision-making, and continuous quality improvement. CIAP also provides consultative support to Michener faculty and staff engaged in culture of inquiry. Some of CIAP’s primary functions related to these include:

  • Conducting and reporting on Michener’s annual Key Performance Indicator (KPI) Surveys (e.g. Student Satisfaction, Graduate Satisfaction, and Employer Satisfaction)
  • Collecting, processing, and disseminating Course Feedback Survey (CFS) results each semester
  • Conducting ad hoc research and analysis, including studies that support strategic planning
  • Advising Michener faculty or staff about access to institutional data
  • Consulting with Michener faculty or staff engaged in evaluation design, analysis, and interpretation
  • Consulting with Michener service departments about survey and evaluation design, analysis, and interpretation

Mission Statement

To provide timely, accurate, and value-added data, analysis, and information to members of the Michener community in order to support evidence-based decision-making and culture of inquiry.

Contact Us

For general inquiries or assistance:

Centre for Institutional Analysis & Planning (CIAP)
222 St. Patrick Street
Toronto, ON M5T 1V4
Phone: (416) 596-3101
Email: research@michener.ca