Clinical Behavioural Sciences

Course Information

Course Code


Instruction Method

Online – login information will be emailed within 3 business days of registration


Domestic: $561
International: $729


Continuous enrolment max one year – 3.6 CEU


Lisa DiProspero BSc MSc MRT(T)

Learner Outcomes

This online course is designed to aid health care professionals in developing an essential understanding of human behaviour and its applications to effective patient relations and care.

Effective communication strategies, conflict resolution, professionalism and ethics, stress management, temperament, aging and human development, altered body image, death, dying and grief, abuse and harassment and legal aspects of health care are presented in the context of case studies and problem solving activities.

Course Objectives

Upon successful completion of the course, the Learner will be able to discuss and explain the aspects of:

  • The psychological and sociological implications of stress.
  • The causes, manifestations, and strategies for coping and preventing burnout.
  • The impact of non-verbal communication relating to healthcare practice.
  • Conflict management strategies and how they may be applied effectively.
  • Maslow’s Hierarchy of needs and the characteristics of Normal Human Development
  • The role of the health care provider in relation to patients with altered body image.
  • Clinical and cultural attitudes toward death
  • The medical management of the dying patient
  • Abuse and harassment in the health care setting
  • Law as they pertain to medical technologists and technicians
  • The importance of, and what constitutes, competent documentation of patient records.
  • The actions that must be taken when errors occur and how to prevent errors
  • The steps in ethical decision making

Evaluation Method

Online assignments, final exam.

Intended For

Anyone working or preparing to work in healthcare


Requirement for Mohawk’s MLA/T program

You will access readings, graded lesson assignments, and the final examination online.

Text Book

No – all materials are provided online


There are no pre-requisites for this course.

If you are part of the Mohawk/Michener MLA/T program this course is part of the three courses to be completed through Michener.

If you are registering for this course, please be certain to complete the Immunization Form before registering for CLLT140 and CLLT151.

Immunization documentation and process can take up to 7 months to achieve immunity. Please plan ahead.

Immunization Requirements Form .

Topics Covered

  • Effective communication strategies
  • Conflict resolution
  • Professionalism and ethics
  • Stress management, temperament, aging, and human development
  • Altered body image, death, dying and grief
  • Abuse, harassment and legal aspects of health

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Registration instructions:

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  2. This page contains 3 boxes. Click on the “Sign In” box
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  5. To move on to payment, click the blue “Register” button.
  6. Once payment has been processed, registration is complete.

COVID Vaccine Requirement:

Proof of full vaccination (2 doses) for all learners is required for all onsite attendance at Michener.
Fully online courses do not require proof of vaccination.

Instructions to upload proof of COVID vaccination to Self Service