Managing Quality and Patient Safety in Health Care

Course Information

Course Code


Instruction Method

Online – login information will be emailed on the course start date


Domestic: $898 International: $1167


12 weeks – 4.8 CEU


Catarina Lam

Learner Outcomes

• To understand the role of quality in management
• To be able to develop program / department measurement and tracking
• To use information to support effective decision making
• To integrate quality into operational improvement
• To integrate quality into and support a culture of patient safety

Evaluation Method

Individual assignments, group case study, test, participation

Intended For

New Clinical Managers – All Disciplines

Certificate Program

Clinical Management Certificate Program

Managing Quality and Patient Safety in Healthcare (CMC130) is part of the Clinical Management Certificate Program. This course enables New Clinical Managers to understand quality control and patient safety in a healthcare setting.

Registration instructions:

  1. Select button “View Available Sections and Registration”
  2. This page contains 3 boxes. Click on the “Sign In” box
  3. If you have a Self service account, sign in here. If you do not, then create an account.
  4. Select your course/section by clicking the “Add” button which will send the course to your cart.
  5. To move on to payment, click the blue “Register” button.
  6. Once payment has been processed, registration is complete.

COVID Vaccine Requirement:

Proof of full vaccination (2 doses) for all learners is required for all onsite attendance at Michener.
Fully online courses do not require proof of vaccination.

Instructions to upload proof of COVID vaccination to Self Service