Quality Management Systems: Introduction

Course Information

Course Code

INQM110

Instruction Method

Online – login information will be emailed on the course start date

Fee

See below for registration information.

Length

12 weeks – 4.8 CEU

Instructor(s)

Mary Fountas & Judy Sherman-Jones

Learner Outcomes

Explore the fundamental principles of Quality Management in a Clinical Laboratory setting, to ensure the Clinical Laboratory meets customer and regulatory requirements through continuous improvement.

This introductory course provides the basis for QMS fundamentals which are applied in the remainder of the courses within the Clinical Laboratory Quality Management Program.

Upon completion of the course, the student will be able to:

  • Learn about the quality gurus and their philosophies of quality
  • Recognize the roles and responsibilities of Leadership in a Quality Management System
  • Recognize the roles and responsibilities of a Quality Manager
  • Recognize the importance of customer focus
  • Understand the reporting relationships and structure required to support a Quality Management System and continuous improvement
  • Interpret Quality Management System Requirements
  • Perform a gap analysis of current status against a preferred model
  • Recognize effective document and record control systems

 

Evaluation Method

Written assignments, online chats, discussion board postings

Intended For

Healthcare professionals interested in quality management


Note:

It is recommended that students obtain this text book prior to starting the course. Students are responsible for acquiring course text books.

Westcott, Russell T. (Ed.). (2013). The Certified Manager of Quality / Organizational Excellence Handbook. (Fourth Edition). Milwaukee (WI): Quality Management Division, American Society for Quality, ASQ Quality Press. ISBN 978-0-87389-861-4 (www.asq.org)

CLSI QMS01-04 Quality Management System: A Model for Laboratory Services; Approved Guideline—Fourth Edition, June 2011(www.clsi.org).

Quality Management Systems: Introduction is part of the Clinical Laboratory Quality Manager Certificate Program.

Certificate Program

Clinical Laboratory Quality Manager Certificate Program

Quality Management Systems: Introduction (INQM110) – Continuing Education

Courses

CodeCourse TitleFormatTuitionDate(s)Register ByAvailability
INQM110-WE1Quality Management Systems: IntroductionOnline$974.00Jan-14-2019 to Apr-05-2019Jan-07-2019Open


Increase font sizeDecrease font sizeDefault font size