Quality Management Systems: Introduction
Course Information
Course Code
INQM110
Instruction Method
Online – login information will be emailed on the course start date
Fee
Domestic: $847 International: $1101
Length
12 weeks – 4.8 CEU
Instructor(s)
Robert Scheuermann
Learner Outcomes
Explore the fundamental principles of Quality Management in a Clinical Laboratory setting, to ensure the Clinical Laboratory meets customer and regulatory requirements through continuous improvement.
This introductory course provides the basis for QMS fundamentals which are applied in the remainder of the courses within the Quality Management Certificate Program.
Upon completion of the course, the student will be able to:
- Learn about the quality gurus and their philosophies of quality
- Recognize the roles and responsibilities of Leadership in a Quality Management System
- Recognize the roles and responsibilities of a Quality Manager
- Recognize the importance of customer focus
- Understand the reporting relationships and structure required to support a Quality Management System and continuous improvement
- Interpret Quality Management System Requirements
- Perform a gap analysis of current status against a preferred model
- Recognize effective document and record control systems
Evaluation Method
Written assignments, online chats, discussion board postings
Intended For
Healthcare professionals interested in quality management
Note:
It is recommended that students obtain this text book prior to starting the course. Students are responsible for acquiring course text books.
Westcott, Russell T. (Ed.). (2013). The Certified Manager of Quality / Organizational Excellence Handbook. (Fourth Edition). Milwaukee (WI): Quality Management Division, American Society for Quality, ASQ Quality Press. ISBN 978-0-87389-861-4 (www.asq.org)
CLSI QMS01-04 Quality Management System: A Model for Laboratory Services; Approved Guideline—Fourth Edition, June 2011(www.clsi.org).
Quality Management Systems: Introduction is part of the Quality Management Certificate Program.
Certificate Program
Prerequisites
None
Quality Management Systems: Introduction (INQM110)
COVID Vaccine Requirement:
Proof of full vaccination will be required.
Instructions to upload proof of COVID vaccination to Self Service
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