Quality Management Systems: Resource Management
Course Information
Course Code
RMQM110
Instruction Method
Online – login information will be emailed on the course start date
Fee
Domestic: $799 International: $1042
Length
12 weeks – 4.8 CEU
Instructor(s)
Judy Sherman-Jones
Learner Outcomes
Establish how to develop the resources required for implementing a Quality Management System.
Course Objectives
• Recognize effective orientation and training programs
• Recognize effective continuing education programs
• Conduct appropriate training in Quality Management Systems
• Guide the establishment of effective competency assessment programs
• Guide the establishment of appropriate performance appraisal systems
• Describe how appropriate Human Resource records are maintained
• Guide the establishment of a program to ensure standards for facilities, safety and environmental conditions are met
• Guide the establishment of a process for routine maintenance to keep the facility in a functional and safe condition
• Develop a mechanism for validating before use that equipment performs as intended
• Prepare an equipment management plan
Evaluation Method
Written assignments, online chats, discussion board postings
Intended For
Healthcare professionals interested in quality management
Note:
It is recommended that students obtain this text book prior to starting the course. Students are responsible for acquiring course textbooks.
Westcott, Russell T. (Ed.). (2013). The Certified Manager of Quality / Organizational Excellence Handbook. (Fourth Edition). Milwaukee (WI): Quality Management Division, American Society for Quality, ASQ Quality Press. ISBN 978-0-87389-861-4 (www.asq.org)
QMS01-A4 Quality Management System: A Model for Laboratory Services; Approved Guideline—Fourth Edition, June 2011(www.clsi.org)
Quality Management Systems: Resource Management is part of the Quality Manager Certificate Program.
Text Book
Certificate Program
Quality Management Systems: Resource Management (RMQM110) – Continuing Education
International Travel Notice:
If you are scheduled for a Continuing Education workshop onsite within 14 days of your return from international travel, we require you to connect with your Program Assistant. You will be required to reschedule your workshop/course until after the 14 days has passed.
COVID Vaccine Requirement:
Effective September 7th all learners, faculty and staff must provide proof of at least one-dose of approved COVID-19 vaccine to participate in any in-person learning or on-site activities. Proof of full vaccination will be required as of October 8th, 2021.
Instructions to upload proof of COVID vaccination to Self Service
Registration instructions:
- Select button “View Available Sections and Registration”
- This page contains 3 boxes. Click on the “Sign In” box
- If you have a Self service account, sign in here. If you do not, then create an account.
- Select your course/section by clicking the “Add” button which will send the course to your cart.
- To move on to payment, click the blue “Register” button.
- Once payment has been processed, registration is complete.
