Welcome to Michener’s Continuing Education Forms & Policies. Forms and policies help support Michener’s goals. This section of the website is intended as a reference for all students, staff, and applicants.
Transfers
Please Note: the Continuing Education transfer policy has been updated as of October 27, 2020.
To maintain program integrity and to ensure we have the right resources matched to student needs, the Department of Continuing Education has a strict policy on refunds for in-person and online courses.
Transfers from Continuing Education Courses
Transfers between courses or sections of the same course can only be requested once per student and can only be requested before the start of the course. A completed and signed Transfer Request Form must be submitted to Continuing Education for all transfers. Once a transfer is processed, a student may not subsequently withdrawal from the new course or section and be issued a refund. Transfers are subject to the charges detailed in the table below. Extenuating circumstances will be reviewed on a case by case basis.
| Delivery Method | Time of Withdrawal/Transfer | Fee Refund | Transfer allowed? | Extension Permitted? |
|---|---|---|---|---|
| In-person Seminars/Workshops^ |
From registration to two weeks before start date | Refund minus $75 (For BLS – Refund minus $15) |
Yes with payment of applicable service charge
|
No
|
| In-person Seminars/Workshops^ | Up to 4 days before the course start date | No refund – except under extenuating circumstances and signed request is accompanied by appropriate supporting documentation. |
Yes with payment of applicable service charge
|
No
|
| In-person Seminars/Workshops^ | Within 4 days of the course start date | No refund |
No
|
No
|
| In-person Seminars/Workshops^ | After the start date | No refund |
No
|
No
|
| Online (continuous enrollment)# | Before the start date | Refund minus $75 |
No
|
NO – You have 6 months from course start date to complete the course |
| Online (continuous enrollment)# | After the start date | No refund |
No
|
NO – You have 6 months days from course start date to complete the course |
| Hybrid Workshops^ | From start date of course to two weeks before selected workshop date | No refund | Yes – without penalty | No |
| Hybrid Workshops^ | Within 2 weeks of selected workshop date | No refund | Yes with payment of $75 service charge | No |
| Hybrid Workshops^ | No Show for selected workshop | No refund |
Yes with payment of $75 service charge
|
No |
| Online (fixed enrollment)^ | From registration up to start date | Refund minus $75 |
Yes with payment of $75 service charge
|
Yes for assignments. No for the course. |
| Online (fixed enrollment)^ | After the start date | No refund |
No
|
Yes for assignments. No for the course. |
| Diabetes Program^ | From registration to start date | Refund minus $75 |
Yes with payment of $75 service charge
|
Yes for assignments. No for the course or workshop. |
| Diabetes Program^ | After the start date | No refund |
No
|
Yes for assignments. No for the course or workshop. |
| Diabetes Program^ |
Workshops are mandatory. The student must attend the workshop date associated with the enrolled cohort and cannot defer workshop attendance to another cohort.
|
|||
^start date is considered to be the first scheduled date of course/seminar/workshop
# Start date is considered to be the day of online access to the course (i.e. when Michener sends login information via email)
PLEASE NOTE: If eligible for a refund, a $75 service charge will be applied ($15 for BLS courses). For security reasons, the refund will be applied to the original method of payment. We cannot apply the credit to a different account. Refunds require a minimum of 2 – 4 weeks to be processed.
Important: Prerequisites
It is your responsibility to ensure that you meet course prerequisites. The Michener Institute will not be responsible for reimbursing any expenses incurred should you not be able to take a course as a result of not meeting the criteria.
Postponement or Cancellation of Continuing Education Courses
The Michener Institute reserves the right to postpone or cancel courses. We will make every effort to notify participants by telephone and email, so please include both your home and business numbers as well as your email upon registration. Should we have to cancel a course, you will receive a refund of your tuition fees if eligible; any other expenses incurred are your responsibility.
Failures and Re-takes:
No refund will be given if a candidate is unsuccessful in the course. An unsuccessful candidate must register and pay full registration fee in order to re-take the course.
Withdrawals
The Continuing Education withdrawal policy has been updated as of October 27th, 2020. To maintain program integrity and to ensure we have the right resources matched to student needs, the Department of Continuing Education has a strict policy on refunds for in-person and online courses.
Withdrawals from Continuing Education Courses
A completed and signed Withdrawal Request Form must be submitted to Continuing Education for all withdrawals. Withdrawals and refunds are subject to the deadlines and charges detailed in the table below. Extenuating circumstances will be reviewed on a case by case basis.
In-person Seminars/Workshops^ (Classroom-based)
| Time of Withdrawal/Transfer | Fee Refund | Transfer allowed? | Extension Permitted? |
|---|---|---|---|
| From registration to two weeks before start date | Refund minus $75 (BLS – Refund minus $15) |
Yes with payment of applicable service charge | No |
| Up to 4 days before the course date | No refund – except under extenuating circumstances and signed request is accompanied by appropriate supporting documentation. | Yes with payment of applicable service charge | No |
| Within 4 days of the course start date | No refund | No | No |
| After the start date | No refund | No | No |
Hybrid Workshops^
| Time of Withdrawal/Transfer | Fee Refund | Transfer allowed? | Extension Permitted? |
|---|---|---|---|
| From start date of course to two weeks before selected workshop date | No refund | Yes – without penalty | No |
| Within 2 weeks of selected workshop date | No refund | Yes with payment of $75 service charge | No |
| No show for selected workshop | No refund | Yes with payment of $75 service charge | No |
Online – Self Study (Continuous enrollment)*
| Time of Withdrawal/Transfer | Fee Refund | Transfer allowed? | Extension Permitted? |
|---|---|---|---|
| Prior to receiving online access | Refund minus $75 | No | No – You have 6 months from course start date to complete the course |
| After receiving online access | No refund | No | No – You have 6 months from course start date to complete the course |
Online – Facilitated (fixed enrollment)^
| Time of Withdrawal/Transfer | Fee Refund | Transfer allowed? | Extension Permitted? |
|---|---|---|---|
| From registration date up to start date | Refund minus $75 | Yes with payment of $75 service charge | Yes for assignments. No for the course. |
| After the start date | No refund | No | Yes for assignments. No for the course. |
Note: Withdrawal request form must be submitted a minimum of 10 days prior to end of course date.
Diabetes Educator Certificate Program – Workshops are mandatory. The student must attend the workshop date associated with the enrolled cohort and cannot defer workshop attendance to another cohort.
# Start date is considered to be the day of online access to the course (i.e. when Michener sends login information via email)
^start date is considered to be the first scheduled date of course/seminar/workshop
PLEASE NOTE: If eligible for a refund, a $75 service charge will be applied ($15 for BLS courses). For security reasons, the refund will be applied to the original method of payment. We cannot apply the credit to a different account. Refunds require a minimum of 2 – 4 weeks to be processed.
Important: Prerequisites
It is your responsibility to ensure that you meet course prerequisites. The Michener Institute will not be responsible for reimbursing any expenses incurred should you not be able to take a course as a result of not meeting the criteria.
Postponement or Cancellation of Continuing Education Courses
The Michener Institute reserves the right to postpone or cancel courses. We will make every effort to notify participants by telephone and email, so please include both your home and business numbers as well as your email upon registration. Should we have to cancel a course, you will receive a refund of your tuition fees if eligible; any other expenses incurred are your responsibility.
Failures and Re-takes:
No refund will be given if a candidate is unsuccessful in the course. An unsuccessful candidate must register and pay full registration fee in order to re-take the course.
Grading & Academic Appeals
Grading
Upon completion of a course for which formal evaluation exists, you can access grades in the Student Portal/Self-Service.
Final grades are typically posted within two weeks after course completion.
Academic Appeals
Continuing Education students may appeal their grade(s) or final standing through the use of Academic Appeal Form within one (1) week of having received their grade. Please complete the entire form and submit it, along with any applicable supporting documents, to ce@michener.ca
Please note that a non-refundable administration fee of $25.00 must accompany the form.
All academic appeals will be reviewed and a written response provided within one (1) week of receipt of the appeal. Appeals will be reviewed by the Continuing Education Academic Review committee consisting of the CE Director, CE Program Manager and the applicable Medical Director and/or Program Coordinator. Input will be sought from the instructor(s) and/or course director involved. The decision of the CE Academic Review Committee is final.
Transcripts
Policy
Official transcripts documenting the academic history of a student at The Michener Institute are available upon written request from the Registrar’s Office.
Official transcripts are not issued to students who owe money to Michener, or who have not returned Institute equipment or resources.
Procedure
To obtain a transcript, students must complete a Transcript Request Form and submit it to the Registrar’s Office.
Please see form for specific details.
Accommodation
The Michener Institute’s Continuing Education Department will fulfill its obligations for persons with disabilities in respect to employment and accommodation as required, up to the point of causing Michener undue hardship. Undue hardship may include financial costs, health and safety concerns, and adverse impact on operations.
Please note students with special needs should identify themselves to the Program Assistant upon course/workshop registration or no later than 2 weeks prior to course/workshop commencement.
Please visit the Accommodation Policy page for more information.
Integrity & Privacy
As a health care professional, you know that patients, co-workers, supervisors and other members of the health care team expect you to act in an ethical and professional manner. The Michener Institute believes that ethical and professional behaviour also applies to the learning process. Thus continuing education students are expected to conduct themselves with academic honesty and maintain the same level of professionalism and ethical behaviour as they would in their place of work. Acts of academic misconduct will result in withholding of grades or suspension from a course or program.
The Office of the Registrar reviews all information and documentation relating to acts of academic misconduct and notifies the student in writing that their grade will be withheld or that they are being suspended from a course or program. Notice shall be given within five business days of the incident being reported to the Director, Continuing Education.
Examples of academic misconduct include, but are not limited to:
Acts of plagiarism – taking, using and submitting the thoughts or writings of another person as one’s own. Appropriate referencing is essential.
Impersonation – having another individual represent oneself during an evaluation, examination or assignment.
Cheating – attempting to gain an inappropriate advantage in an academic evaluation. It can take many forms including:
- Obtaining a copy of an examination before it is officially available
- Copying another individual’s answer during an examination
- Bringing an unauthorized source into an examination or consulting said source
Please visit the Academic Integrity Policy and Procedure page for more information.
Privacy Policy
The Michener Institute for Applied Health Sciences understands the sensitivity with which your personal information should be handled. Please visit the Privacy Policy page for more information.