Please Note: the Continuing Education transfer policy has been updated as of October 27, 2020.
To maintain program integrity and to ensure we have the right resources matched to student needs, the Department of Continuing Education has a strict policy on refunds for in-person and online courses.
Transfers from Continuing Education Courses
Transfers between courses or sections of the same course can only be requested once per student and can only be requested before the start of the course. A completed and signed Transfer Request Form must be submitted to Continuing Education for all transfers. Once a transfer is processed, a student may not subsequently withdrawal from the new course or section and be issued a refund. Transfers are subject to the charges detailed in the table below. Extenuating circumstances will be reviewed on a case by case basis.
| Delivery Method | Time of Withdrawal/Transfer | Fee Refund | Transfer allowed? | Extension Permitted? |
|---|---|---|---|---|
| In-person Seminars/Workshops^ |
From registration to two weeks before start date | Refund minus $75 (For BLS – Refund minus $15) |
Yes with payment of applicable service charge
|
No
|
| In-person Seminars/Workshops^ | Up to 4 days before the course start date | No refund – except under extenuating circumstances and signed request is accompanied by appropriate supporting documentation. |
Yes with payment of applicable service charge
|
No
|
| In-person Seminars/Workshops^ | Within 4 days of the course start date | No refund |
No
|
No
|
| In-person Seminars/Workshops^ | After the start date | No refund |
No
|
No
|
| Online (continuous enrollment)# | Before the start date | Refund minus $75 |
No
|
NO – You have 6 months from course start date to complete the course |
| Online (continuous enrollment)# | After the start date | No refund |
No
|
NO – You have 6 months days from course start date to complete the course |
| Hybrid Workshops^ | From start date of course to two weeks before selected workshop date | No refund | Yes – without penalty | No |
| Hybrid Workshops^ | Within 2 weeks of selected workshop date | No refund | Yes with payment of $75 service charge | No |
| Hybrid Workshops^ | No Show for selected workshop | No refund |
Yes with payment of $75 service charge
|
No |
| Online (fixed enrollment)^ | From registration up to start date | Refund minus $75 |
Yes with payment of $75 service charge
|
Yes for assignments. No for the course. |
| Online (fixed enrollment)^ | After the start date | No refund |
No
|
Yes for assignments. No for the course. |
| Diabetes Program^ | From registration to start date | Refund minus $75 |
Yes with payment of $75 service charge
|
Yes for assignments. No for the course or workshop. |
| Diabetes Program^ | After the start date | No refund |
No
|
Yes for assignments. No for the course or workshop. |
| Diabetes Program^ |
Workshops are mandatory. The student must attend the workshop date associated with the enrolled cohort and cannot defer workshop attendance to another cohort.
|
|||
^start date is considered to be the first scheduled date of course/seminar/workshop
# Start date is considered to be the day of online access to the course (i.e. when Michener sends login information via email)
PLEASE NOTE: If eligible for a refund, a $75 service charge will be applied ($15 for BLS courses). For security reasons, the refund will be applied to the original method of payment. We cannot apply the credit to a different account. Refunds require a minimum of 2 – 4 weeks to be processed.
Important: Prerequisites
It is your responsibility to ensure that you meet course prerequisites. The Michener Institute will not be responsible for reimbursing any expenses incurred should you not be able to take a course as a result of not meeting the criteria.
Postponement or Cancellation of Continuing Education Courses
The Michener Institute reserves the right to postpone or cancel courses. We will make every effort to notify participants by telephone and email, so please include both your home and business numbers as well as your email upon registration. Should we have to cancel a course, you will receive a refund of your tuition fees if eligible; any other expenses incurred are your responsibility.
Failures and Re-takes:
No refund will be given if a candidate is unsuccessful in the course. An unsuccessful candidate must register and pay full registration fee in order to re-take the course.
