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Continuing Education Withdrawals

Please Note: the Continuing Education withdrawal policy has been updated as of July 2, 2019.

To maintain program integrity and to ensure we have the right resources matched to student needs, the Department of Continuing Education has a strict policy on refunds for in-person and online courses.

Withdrawals from Continuing Education Courses

A completed and signed Withdrawal Request Form must be submitted to Student Enrolment for all withdrawals. Withdrawals and refunds are subject to the deadlines and charges detailed in the table below. Extenuating circumstances will be reviewed on a case by case basis.

Classroom-Based

In-person Seminars/Workshops^ (Classroom-based)

Time of Withdrawal/Transfer Fee Refund Transfer allowed? Extension Permitted?
From registration to two weeks before start date Refund minus $75 Yes with payment of $75 service charge No
Up to 4 days before the course date No refund – except under extenuating circumstances and signed request is accompanied by appropriate supporting documentation. Yes with payment of $75 No
Within 4 days of the course start date No refund No No
After the start date No refund No No

Hybrid Workshops^

Time of Withdrawal/Transfer Fee Refund Transfer allowed? Extension Permitted?
From start date of course to two weeks before selected workshop date No refund Yes – without penalty No
Within 2 weeks of selected workshop date No refund  Yes with payment of $75 service charge No
No show for selected workshop No refund Yes with payment of $75 service charge No

Online-Self-Study


Online – Self Study (Continuous enrollment)* 

Time of Withdrawal/Transfer Fee Refund Transfer allowed? Extension Permitted?
Prior to receiving online access Refund minus $75 No No – You have 365 days from course start date to complete the course
After receiving online access No refund No No – You have 365 days from course start date to complete the course

Online-Facilitated


Online – Facilitated (fixed enrollment
)^ 

Time of Withdrawal/Transfer Fee Refund Transfer allowed? Extension Permitted?
From registration date up to start date Refund minus $75 Yes with payment of $75 service charge Yes for assignments.
No for the course.
After the start date No refund No Yes for assignments.
No for the course.
Diabetes Educator Certificate Program – Workshops are mandatory.  The student must attend the workshop date associated with the enrolled cohort and cannot defer workshop attendance to another cohort.

# Start date is considered to be the day of online access to the course (i.e. when Michener sends login information via email)

^start date is considered to be the first scheduled date of course/seminar/workshop

PLEASE NOTE: If eligible for a refund, a $75 service charge will be applied.  For security reasons, the refund will be applied to the original method of payment.  We cannot apply the credit to a different account.  Refunds require a minimum of 2 – 4 weeks to be processed.

Important: Prerequisites

It is your responsibility to ensure that you meet course prerequisites. The Michener Institute will not be responsible for reimbursing any expenses incurred should you not be able to take a course as a result of not meeting the criteria.

Postponement or Cancellation of Continuing Education Courses

The Michener Institute reserves the right to postpone or cancel courses. We will make every effort to notify participants by telephone and email, so please include both your home and business numbers as well as your email upon registration. Should we have to cancel a course, you will receive a refund of your tuition fees if eligible; any other expenses incurred are your responsibility.

Failures and Re-takes:

No refund will be given if a candidate is unsuccessful in the course. An unsuccessful candidate must register and pay full registration fee in order to re-take the course.

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