Quality Management Systems: Process Management
Course Information
Course Code
PMQM110
Instruction Method
Online – login information will be emailed on the course start date
Fee
Domestic: $799 International: $1042
Length
12 weeks – 4.8 CEU
Instructor(s)
Judy Sherman-Jones
Learner Outcomes
Explore how to develop and manage the processes required for producing examination results.
Course Objectives
• Understand how to set up a system to qualify and select vendors
• Establish a system to receive, inspect and/or test, accept and store incoming materials
• Prepare an inventory management plan
• Set up an internal quality control program
• Apply the basic concepts of change management
• Develop a process validation plan for a new or changed process
• Maintain confidentiality and privacy of patient-related information
• Develop a mechanism to protect data integrity
• Develop a means for availability of data in case of downtime
Evaluation Method
Written assignments, online chats, discussion board postings
Intended For
Healthcare professionals interested in quality management
Note:
It is recommended that students obtain this text book prior to starting the course. Students are responsible for acquiring course textbooks.
Westcott, Russell T. (Ed.). (2013). The Certified Manager of Quality / Organizational Excellence Handbook. (Fourth Edition). Milwaukee (WI): Quality Management Division, American Society for Quality, ASQ Quality Press. ISBN 978-0-87389-861-4 (www.asq.org)
QMS01-A4 Quality Management System: A Model for Laboratory Services; Approved Guideline—Fourth Edition, June 2011(www.clsi.org)
Quality Management Systems: Process Management is part of the Quality Manager Certificate Program.
Text Book
Certificate Program
Quality Management Systems: Process Management (PMQM110) – Continuing Education
COVID Vaccine Requirement:
Effective September 7th all learners, faculty and staff must provide proof of at least one-dose of approved COVID-19 vaccine to participate in any in-person learning or on-site activities. Proof of full vaccination will be required as of October 8th, 2021.
Instructions to upload proof of COVID vaccination to Self Service
Registration instructions:
- Select button “View Available Sections and Registration”
- This page contains 3 boxes. Click on the “Sign In” box
- If you have a Self service account, sign in here. If you do not, then create an account.
- Select your course/section by clicking the “Add” button which will send the course to your cart.
- To move on to payment, click the blue “Register” button.
- Once payment has been processed, registration is complete.
