Student Success Network

The Student Success Network is here to help you through your time at Michener.

Services available to students include accommodations and accessibility, coaching and counselling, peer tutoring, learning supports, student health insurance, test centre, graduate job postings and Michener’s Career Fair. Take a moment to familiarize yourself with these services that are in place for you through the Student Success Network.
Student Success Network

Accessibility and Accommodations services are available to students with a documented disability who are registered with the service.

Michener’s Career Development Services provide you with the tools and resources you need for resume writing, networking and interviewing. SSN Career Development Workshops for Networking, Resume Writing, Cover Letter and Preparing for the Job Interview provide students with specific strategies and tips to enhance their skills for to find a job in health care. We also provide feedback on resumes and cover letters and mock one-on- one interview sessions. For more information on SSN job support, contact us at 

Meet employers from across Ontario and beyond. Visit the Michener Career Fair and discover job options and opportunities. Bring your resume and come prepared to network with key healthcare employers who are eager to meet you.

At Michener, we know that your academic, career and personal life is crucial to your educational success. Our coaching services learning supports offer:

  • Free, confidential, professional and caring Coaching and Counselling support for a wide variety of life’s stresses including stress about exams, feeling homesick and concerns about relationships or family challenges.

We continually receive employment opportunity notifications from various employers across Canada. For the current list of our external opportunities please visit the Michener’s Job Board page.

Michener’s fitness, athletics and recreation facilities are available for all students, staff, faculty and paid members or guests – develop your own fitness program, compete, socialize or just relax. Student Council is actively involved in developing an athletics and recreation program tailored to student interests, including intramural sports.

Health Services is responsible for preserving the confidentiality of student medical information. Some Health services include:

  • Advise students on required entry and clinical health requirements
  • Monitor student compliance with entry and clinical health requirements
  • Coordinate return to school following absence due to illness or injury
  • Receive and respond to student incident reports
  • Arrange mask fit testing for students
  • Promote occupational health practices
  • Committee Representation

Interested in living in the heart of downtown Toronto? Residence life at The Michener Institute is fun, safe, and convenient. Our residence is co-ed, has twenty-four hour security and is located directly on campus. Students don’t even have to go outside to get to class! We are also happy to offer an off-campus housing directory to those interested. For more information please visit Student Housing and Residence page.

To help you succeed in your program, the Student Success Network provides learning supports for full time students in addition to your academic supports. Please visit Learning Supports page for more information on our services.

Our non-denominational room, reserved exclusively for spiritual and religious practice, prayer, meditation, reflection, and quiet contemplation will reopen for all Students, Faculty, and Staff is located in room 1310.

Open Monday through Friday, 8:00am – 5:00pm, the room is located on the northeast corner 13th floor (Room 1310). COVID protocols remain in place and include:

  • Maximum capacity is 2 persons
  • Social distancing of 2m is required
  • Masking is mandatory
  • Hand hygiene before & after use
  • Room will be cleaned & disinfected daily

As a reminder when using this space:

  • Please respect others
  • Shoes MUST be removed
  • No eating or drinking
  • Keep the room tidy and clean

Have you ever wondered:

  • How can I approach someone to start a conversation about mental health?
  • What are the signs to look for when someone may be struggling with their mental health?
  • What can I do to support someone with a decline in mental health?
  • How can I help in a mental health crisis?
  • How can I be mindful of my own mental health?

Mental Health First Aid (MHFA) training can help you find answers to these questions.

MHFA training will provide you with the knowledge, skills and confidence to reach out and support others who may be experiencing mental health problems in the workplace, school, your communities, and with family and friends.

This 2023/2024 academic year SSN is proud to offer 2 types of Mental Health First Aid (MHFA) Training:

  1. MHFA Standard Virtual
  2. MHFA Supporting Youth Virtual

You do not need to take both trainings. Choose one that is most suitable for you.

Can you tell me more about the trainings?

MHFA Supporting Youth Virtual

Designed for people who have frequent contact with young people (ages 12 to 24). It is essentially the same as MHFA Standard, but includes discussion and scenarios about Eating Disorders, Non-Suicidal Self Injury and Psychosis.

More details:  Mental Health First Aid – Supporting Youth

You do not need to take both trainings. Choose one that is most suitable for you.
At a Glance:

  • Both courses are 9.5-hour certificate training program including a 2-hour self-directed Module 1
  • 7.5-hour live (virtual) Module 2 and 3 sessions with an instructor
  • Email to register or for more information
  • Information about modules will be sent to your Michener email address after you register

When can I take the training?

Fall 2023:
Mental Health First Aid Standard (Virtual) – 6:00 to 9:30 PM
Mon. September 25th (Module 2) and
Wed, September 27th (Module 3)

Email will be sent to every student early in September. Registration will be on a first come first served basis. Enrollment is limited to 15 participants. There is no fee for this training if you are a current full-time Michener student.

Winter 2024: (for MHFA Supporting Youth (Virtual) see Summer 2024)
Mental Health First Aid Standard (Virtual) – 9:00 to 5:00 PM
Wed. February 21st (Modules 2 & 3) Reading Week

Email will be sent to every student early in February 2024. Registration will be on a first come first served basis. Enrollment is limited to 15 participants.

There is no fee for this training if you are a current full-time Michener student.

Summer 2024:

Mental Health First Aid Supporting Youth (Virtual)

2 weekday evenings in May 2024 TBA
Mental Health First Aid Standard (Virtual)
2 weekday evenings in July 2024 TBA

Upon registration you will receive:

  • Email Christina to register
  • Access information for the self-directed module 1 (2 hours) sent to your Michener email address. It must be completed before the date of the virtual course or you will have to re-register.
  • MHFA Participant Reference Guide online (free for one year)

    Why should I take MHFA training?

    The training is interactive, engaging and informative and will benefit you both personally and professionally.

    The communication skills acquired will enhance your role as a health care professional. You will feel more confident talking to patients, families and colleagues about mental health and mental health problems.

    Plus, participants receive an internationally recognized certificate of completion (no expiry) from MHFA Canada  and the Mental Health Commission of Canada (MHCC). Great for resume building.

    What will I learn?

    You will learn how to recognize signs that a person may be experiencing a decline in their mental well-being or experiencing a mental health crisis, and encourage that person to:

    • Talk about a decline in their mental well-being
    • Discuss professional and other supports that could help with recovery to improved mental well-being
    • Reach out to these supports
    • Assist in a mental health or substance use crisis
    • Use MHFA actions to maintain one’s own mental well-being

    What have others said about the training?

    “I have walked away feeling more confident in providing a safe space for people.”

    “I am grateful to have the opportunity to learn so much and in such an interactive way.”

    “The course was fantastic. I have really benefited from it in various ways especially in terms of my outlook towards my own mental health.”

    “Christina was a very inclusive and engaging facilitator and very supportive of our learning.”

    “The Mental Health First Aid course with Christina exceeded my expectations.”

    We recognize that students may require access to peer tutoring from time to time. Students may self-refer or may be recommended by faculty throughout the academic year. In either case, students will meet with a representative from the Student Success Network to establish the parameters for peer tutoring and are expected to commit to a schedule to ensure the best possible outcome. We also employ current students as peer-tutors!

    Workshops On Demand are short intensive learning sessions where students can enhance their academic and communication skills. They are customized learning supports that students can organize independently with their peers. Workshops are suited for all students and are a great way to gain some strategies in many areas. For example, students can book workshops to improve multiple choice test scores, manage stress during practical assessments, or customize their own learning strategies, among many others. For more information on how to book a Workshop on Demand and to see the complete list of topics, please visit SSN Workshop on Demand page or email us at:

    Provider – Claim Secure

    Claim Secure Group Policy No. 516237
    There is a Student Insurance Plan to cover students during the period in which they are registered in programs at The Michener Institute. All students who were charged a student activity fee are covered by this insurance. This plan is meant to supplement Ontario Health Insurance. Pamphlets outlining the coverage and claim forms area available from the Student Success Network at The Michener Institute. The coverage does apply during the clinical component of the programs. Coverage information and claims forms may be obtained from  simply by clicking on “Michener Institute” located in the drop down list. Students that are enrolled in Medical Radiation Sciences are covered by the University of Toronto health plan and not the Michener plan.

    Two companions, a male and a female, will walk you between Michener and your residence/apartment, parking garage or transit stop, within the borders of College to Queen and Spadina to Jarvis. This service is designed to provide a safe escort to and from your destination. This service will operate between 8:00 p.m. and 11:00 p.m. Monday – Thursday, hours to be adjusted according to demand. This service runs from September until the end of April.

    If you would like more information about our services, please email: Student Success Network (SSN).